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Acupuncture One

Frequently Asked Questions

  • Where is your clinic located?
    The closest intersection is Brimley Road and Lawrence Ave East in Scarborough. Our street address is 2929 Lawrence Avenue East, Unit 202.
  • Do we need to make an appointment for treatment ahead of time?
    Yes, an appointment is required so that we can allocate enough time for each patient for best results.
  • How do I make an appointment?
    You can phone or text us at 647-874-6900, email us at mark.ma.tcm@gmail.com, send us a message using the contact form on this page https://www.stroke-treatment.ca/contact-5, or via our chatbot on the site, or go directly to the booking page to make an appointment: https://www.stroke-treatment.ca/services
  • Is parking available?
    Yes, patients can park all around the building for free.
  • Are there forms that patients can fill in ahead of time?
    Yes, after appointments are booked we can provide the intake forms for patients to fill in ahead of time.
  • Do I need a referral?
    No. Patients can contact us directly for an appointment. There's no need for referral from anyone.
  • Are you on the second floor? Do you have an elevator in the building?
    Yes we are on the second floor, but unfortunately there is no elevator in the building. However we can possibly arrange an acupuncturist to treat a patient in their car. That way if the patient cannot climb stairs they can still access treatment.
  • How much does it cost to get acupuncture treatment at your clinic?
    The first time it will be $165, which includes $55 for initial assessment and $110 for the actual treatment; afterwards it costs $110 for each session.
  • What forms of payment do you accept?
    We accept cash, interact/debit, and credit cards. Please note that for credit card payment there is an additional service fee of 3%.
  • Do you accept insurance?
    No, we do not process insurance claims on patients' behalf. But we will provide a receipt for payment, so patients can make their own insurance claims.
  • Do you offer discounts for seniors or those who do not have insurance coverage?
    We may introduce such discounts in the future, but not at this time.
  • Service highlights
    Aside from neurological disorders, we treat many conditions with phenomenal results, such as: any form of severe pain (back, knees, sciatica ...), losing hair, insomnia, skin problems, long COVID, any bone related problems, macular degeneration, chronic fatigue or stress ...
  • What are the commonly seen factors affecting a patient's health? / Why can't we predict a patient's future condition?
    From our practice we identified the following most significant factors affecting a patient's health: medication from your family doctor or specialist acupuncture or Chinese medicine treatment other kinds of therapy, including chiropractic, massage, physiotherapy, ayurvedic medicine, osteopathy, ... nutritional supplements, drugs ... your food and lifestyle biological rhythm as it relates to time (year, month, day, hour) periods and pregnancy for women significant emotional problems any existing serious medical problems All of the above factors affect a patient's condition. The combined result is what we see with patient's change in their conditions. This also explains why it's difficult to predict the future condition of a patient, as all of the above is a variable that contributes to the outcome.
  • Is there a guarantee for your services?
    No, unfortunately that is not something we can guarantee, as everyone’s condition is different. But we do expect good results for most patients, and we strive to do this for everyone.
  • Do you provide infertility treatment, for both male and female?
    Yes, we do.
  • How many sessions of treatment would I need for my condition?
    The length of treatment depends on your own condition, which may be different from others. One way to estimate the length of treatment needed is to look at your progress after a session of treatment, to essentially extrapolate from your current progress. There are however a number of factors that could affect your progress, which we will elaborate in reply to another related question.
  • How many sessions are needed for my condition?
    It depends on the severity of your condition. The best way to make a prediction is to extrapolate from progress made already.
  • My previous acupuncturist placed a number of needles near where I had pain, do you do the same?
    That style is typical of entry level expertise. The original Chinese acupuncture system utilizes the energy flow in the body to treat different symptoms, usually that is away from the site of the problems. Also if you do it right, you do not need to use many needles, one or a couple should be sufficient, but you get far better results. The modern school of acupuncture treatment is an extension of the thoughts from electro-physiology, rather than from ancient Chinese philosophy, with mostly Taoist thoughts. That is why not only the methods are drastically different, but also the results.
  • What conditions can acupuncture be used to treat?
    Acupuncture is an independent branch of medicine that can be used to treat essentially all medical conditions, ranging from cold to cancer; it is not just limited to treating pain symptoms, that is an entry level understanding of the practice.
  • Any precautions after the treatment?
    No food or drinks within one hour after the treatment, if possible. No spicy food or alcohol before your next session.
  • How about before treatment, any preparation needed?
    Best not to eat or drink too much before the appointment.
  • How does the treatment work?
    To make it easy to understand, the human body has a number of channels for energy flow. When these channels are blocked, there are symptoms of disease, such as pain, infection, or dysfunctions of various kinds. On the other hand, if you restore the flow of energy, the symptoms go away. The goal of acupuncture treatment is to unblock the energy flow by stimulating the body with needles.
  • How long does a session of treatment last?
    It is recommended to leave the needles in for 30 minutes to achieve good results. Usually the longer you leave them in the better.
  • I'm really scared of needles, can I still get acupuncture treatment?
    Depending on your conditions, we may be able to work around this issue and not use needles. That's determined on a case-by-case basis.
  • Are there any risks with acupuncture treatment?
    There could be minor bleeding/bruising, which is rare. Some patients experiences pain, but it does not last a long time, it should be gone in a few hours. In cases where patients are extremely nervous, they may experience light-headedness, known as "needle fainting", which happens to probably 1% of patients.
  • Is it painful?
    It is just like a mosquito bite. In fact, even 6-year-olds can take them, so there is not much to worry. Unlike others, we use minimal number of needles to achieve the same results whenever possible, so there is less pain for treatment compared to at other places.
  • How soon should we expect to see a change?
    If you do it right, for pain symptoms, you may see changes in a matter of minutes, or less, unless it is an extreme condition.
  • How often should I get treated?
    For minor issues, once every other day would be good. If you experience serious problems, best to have treatment done daily. If you wait for a long time in between sessions, some improvement could fade away, unless of course after a session of treatment all your problems got resolved.
  • How long does the effect of the treatment last?
    If you problems is corrected in one session, which does happen often here, you do not need to worry, unless you have another episode of the same occurrence that caused your problems in the first place. Depending on how your problem started in the first place, we have different expectations of the situation. If it is the result of an accident, when you symptoms go away, unless you have another accident, you should be fine; however if your problem is related to your diet or lifestyle, unless you have the root corrected also, likely eventually the problem will come back. We do assist our patients to overcome these problems also.
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